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Benefits of subscription-based services

The convenience of subscription services can improve customer satisfaction.
Subscription-based services are all the rage these days. Companies like Birchbox, Barkbox, Dollar Shave Club and many more understand consumers' desire to have a shopping experience catered to their tastes and run with the notion. More businesses of this kind…

PCI compliance: A breakdown of merchant levels

Companies must determine their merchant level to become compliant with the PCI DSS.
Entrepreneurs across the country have brilliant ideas for developing goods and services customers want to purchase. These companies operate brick-and-mortar locations, online or both and have a number of legal responsibilities they must complete. One such obligation is complying with…

History of PCI DSS

It's important to understand the PCI DSS.
Companies have a number of responsibilities on their plate to keep track of on a daily, monthly and annual basis. These days, data security is of the utmost importance to customers. People are accustomed to hearing that some of the most…

How companies can build engagement through data

To improve both consumer and employee engagement, businesses should analyze important data.
Companies thrive on positive interactions and experiences. With this in mind, it's important for businesses to turn their focus to increasing overall engagement through the use of data. Whether it's consumer-provided information or in-depth statistical research, organizations can strongly benefit from…

Customer survey essentials businesses must include

Companies should include both open- and close-ended questions in their surveys.
Customer interactions are of the utmost importance to retailers - both online and brick-and-mortar institutions rely on their relationships to improve elements of their business. One of the strongest ways to gain in-depth information from consumers is the distribution of…

5 ways to improve customer loyalty programs

Companies can use social media to share deals and discounts with their audience.
There's a reason why customers keep coming back for more. While creating unique consumer goods keeps people intrigued, customer service is crucial to increasing client retention. Companies across the world have various strategies for encouraging people to continue purchasing from…

How to keep nonprofit donors engaged

Providing tangible experiences for donors can increase contributions over time.
Nonprofit organizations come into being due to an important cause. While the people behind the initiative are of the utmost importance, not for profits would experience serious struggles without the assistance of donors. Financial contributions give organizations the funds they…

Outsourcing customer care: 4 necessary features

Outsourcing their customer service is a smart move for many companies.
Business owners are constantly juggling a number of responsibilities. The relationship between employees and customers is one of the most important obligations of any company. Without strong interactions, consumers will look elsewhere for goods and services. Client care can be difficult…

The importance of warehousing for ecommerce businesses

Warehouse professionals can make the distribution process more efficient.
Companies in a multitude of industries are shifting their consumer focus to the online market. Businesses know more customers search the Web for goods and services these days, as the Internet allows them to shop without leaving the house. Ecommerce organizations have…

Increasing donor contributions via fundraising platforms

Understanding the audience will help nonprofits increase the number of donations they receive.
Nonprofit organizations have many obligations to consider on a daily basis and donations are one of the most important. Without these funds, associations would struggle to survive and succeed in their mission. Not for profits need to understand their audience in…