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3 ways to manage subscription payments

Customers should be able to easily change their subscription payment preferences.
The subscription box industry has had a hold on consumers since Birchbox launched in 2010, according to Forbes. Since then, companies with various focuses have started their own operations, drawing in customers from around the world. The convenience of these…

How to translate the in-store experience to an ecommerce store

It's important for the ecommerce store to contain certain elements of the brick-and-mortar operation.
The way consumers shop has changed as ecommerce websites have become more prevalent. In 2015, 70 percent of U.S. adults browsed and purchased via online stores at least monthly, and 33 percent shopped on these platforms on a weekly basis,…

5 ways to make your ecommerce business a success

To make their ecommerce organization successful, there are a couple steps business leaders should take.
Every year, a new crop of online stores pop up, hoping to not only break even but turn a profit. According to Lemonstand, there were 12 million ecommerce sites in 2015, bringing in about $1.6 trillion from worldwide shoppers. What makes…

5 ways to reduce customer subscription cancellations

Customers could choose to reduce or stop their subscription to cut costs.
Subscription-based companies rely on their clients to keep the enterprise afloat. Yet, it's common for consumers to get tired of the products and services being offered over a period of time. As a result, customers may decide to reduce or…

4 signs it’s time to implement a new ecommerce solution

If customers are frustrated, ecommerce companies have to examine their software.
Ecommerce companies hope to grow their business over the years, bringing in loyal customers and improved profits alike. As these businesses become more successful, however, there are certain elements of their operation that are likely to change. While hiring more…

5 subscription problems to avoid

Subscription boxes should cater to a necessity of the customer to stay relevant.
As with any industry, companies in the subscription field encounter certain challenges unique to their offerings. It's crucial for business leaders to be aware of these difficulties prior to starting an organization with this focus. If executives don't learn about…

5 steps to take to prepare your ecommerce site for the holidays

Many consumers will shop online for gifts this holiday season.
  The holidays are quickly approaching. If ecommerce retailers haven't started preparing for this high-selling season, it's time to start. While it's common to begin sending out promotional materials at the beginning of October, that's not the only thing business…

7 ways to thank ecommerce customers this holiday season

It's important for ecommerce companies to show their appreciation to customers.
  Since they don't get to interact with their customers face to face, ecommerce retailers rely on the relationships they have with their loyal patrons to measure their success. With the holiday season in full swing, it's important for online…

What is an OMS?

An OMS can streamline distribution and delivery.
  Retailers often search for technology to help them handle their business, such as an order management system, or OMS. What is this type of technology and what can it do? SFG has a closer look: An order management system will…

5 signs it’s time to clean your data

Data cleansing is an important practice for online organizations.
Due to the importance of customer relationships in business success, company leaders tend to focus on consumer engagement as a means of increasing profits. Yet, how can organizations interact with their client base without accurate contact and purchasing information?It's crucial…