What your fulfillment services provider should do for you
Published October 4, 2017
Order fulfillment from leading businesses in ecommerce like Amazon just keeps getting faster and more reliable. With same or next-day delivery becoming increasingly common, customer expectations are also rising. To compete in this marketplace, ecommerce companies must have the resources to get the right items out to people with speed and efficiency.
Of course, most organizations don't have the internal capabilities to keep up in such a fast-paced environment. That's why companies rely on third-party fulfillment services. When decision-makers understand the advantages offered by a high-quality fulfillment provider, they can find the ideal partner to fit their needs.
Work with a speedy, cost-effective provider
"Leaders must be confident items will ship quickly and efficiently."
First and foremost, business leaders must be confident that a fulfillment service will ship out items quickly and efficiently. A good start is to look for a company that has worked with organizations like your own in the past. For instance, an ecommerce subscription company should find out whether a prospective partner has successfully met the demands of delivering boxes with assortments of products to customers on a monthly basis.
Fulfillment specialists can also provide access to low-cost shipping solutions. Engaging with carriers to get the best rates can be a long, complex process. Teaming up with a partner that has established relationships gives your company a leg up on the competition.
Integrate warehousing and inventory management
While some businesses may work with a dropshipping service to fulfill orders, there are major benefits to a fulfillment service with its own warehouse distribution facilities. With storage and inventory being taken care of, your business is free to grow quickly without the need to establish a huge infrastructure. The right partner is able to provide real-time awareness of the items in stock, allowing your company to make smarter strategic calls and manage cyclical demand for products.
A partner can also take over the often-complicated tasks of returns processing and reverse logistics. Offering simple, streamlined processes means happier customers and a stronger reputation for your business.
Gain access to a powerful order management system
With an advanced order management system, a business gains greater control over every aspect of fulfillment. Look for a partner that gives you access to tools for taking secure payment, tracking shipments and sending customers updates. With a comprehensive approach to handling orders, an ecommerce company improves its operations while gaining fresh insights.
SFG collaborates with ecommerce organizations to find the most effective solutions to their fulfillment challenges and facilitate ongoing growth.
