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Category Archives: eCommerce

Customer service in an online environment

The key to customer service online is to ensure that your customers are never left without a place to get their questions answered.
Interacting with your customers online rather than in person can be a big shift. While technology is definitely advancing so that customers and businesses don't have to lose that personalized feeling of shopping in-store, we're not quite there yet. Are…

How to accelerate order fulfillment (pick, pack and ship)

Accelerate your order fulfillment with SFG.
The Department of Urban Studies and Planning Director at MIT, Carlo Ratti and the Professor of Business and Creativity at the University of Toronto, Richard Florida, reported that cities all over the world are reorganizing to develop the 15-minute city.…

Building a community around your subscription box

Build communities around your subscription box
The best way to construct a brand that resonates with your subscribers is to assemble a community around your subscription box. Collaborating across the entire community, connecting with different audiences, and offering a brand filled with items that subscribers really…

How to take your business from stagnant to omnichannel

Scale your business from stagnant to omnichannel with SFG by your side.
Technology advancements are rampant across every generation. The trick is to continuously upgrade and scale to keep up. While some industries have emerged as a result of these technologies, such as software as a service (SaaS) businesses or social media…

How to build a successful ecommerce website

Build a successful ecommerce website with SFG.
Moving into the digital age can feel like an overhaul for your business. You may already have a website, but 2020 threw your marketing and fulfillment strategies through a loop. Or, you may just be interested in improving your technology…

What your subscription box business should be aware of for 2022

An OMS can uplevel your e-commerce subsctiption box customer service.
The subscription box industry is growing and it’s an exciting time for companies that use this business model. You have the opportunity to tap into a niche market with an existing customer base. Whether you offer monthly hair dye or…

Top trends in the subscription box industry

Trends that perform well are important for subscription retailers to understand.
The state of the subscription box industry is constantly changing. Those new developments and market shifts have been especially pronounced since 2020, when the world went digital. With more brick-and-mortar store doors closed, online businesses had the opportunity to thrive,…

Steps to follow for the order management process

Scale with ease and face any challenge with an order management system that works for you.
By now most consumers understand that their orders don't live in a silo. When someone enters an e-store and buys something online, there is an entire team of people and systems working to get their order out and delivered as…

Transforming into a flexible fulfillment eCommerce platform

Transform your business from stagnant to flexible.
  If the past three years have taught us anything, it is that to survive as a business, you need to be agile and able to think on your toes. A flexible fulfillment strategy for your ecommerce enterprise can help…

The Ultimate Guide to Order Fulfillment for Your Online Business

Find out which fulfillment method works best for your company with our handy guide.
Whether it's your first time creating an ecommerce business or the third, it's important to ask yourself: How is my product going to get to the customer?Getting a purchase order from your warehouse to the buyer can be tricky if…